Terms of service

Effective Date: 07/14/2026

Last Updated: 10/12/2026

These Terms and Conditions ("Terms") govern your access to and use of the website located at www.nutranova.shop (the "Site") and any products, content, or services offered by NutraNova, a brand operated by Spaceward LLC ("NutraNova," "Spaceward," "we," "us," or "our"). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Eligibility

You must be at least 18 years old to purchase products from NutraNova. By placing an order, you represent that you are 18 or older and legally able to enter into a binding contract.

2. About Our Products

NutraNova sells dietary supplements and wellness products. Please read the following carefully:


These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Our products are intended for healthy adults. They are not intended for use by pregnant or nursing women, individuals under 18, or individuals with a known medical condition, unless approved by a physician.
Consult your physician before using any NutraNova product, especially if you are taking medication, have a pre-existing condition, or are pregnant or nursing.
Individual results may vary. Product descriptions, marketing language, and creative-performance framing (e.g. "flow state," "stage energy") describe subjective experience and brand positioning, not clinical or medical outcomes.
Keep all products out of reach of children.
Discontinue use and consult a physician if you experience an adverse reaction.


3. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability.
Prices are listed in U.S. Dollars and are subject to change without notice. We are not liable for typographical or pricing errors and reserve the right to correct them, including after an order has been placed.
Payment is due in full at the time of order. You represent that you are authorized to use the payment method provided.
Currently, NutraNova offers one-time purchases only. We do not currently offer subscriptions or recurring orders. If this changes, these Terms will be updated to reflect subscription-specific billing and cancellation terms.


4. Shipping and Fulfillment
Orders are manufactured and fulfilled on our behalf by a trusted third-party partner. Shipping times, tracking availability, and delivery estimates are provided in good faith but are not guaranteed.
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
You are responsible for providing accurate shipping information. NutraNova is not responsible for delayed or non-delivery due to incorrect address information provided by the customer.


5. Returns and Refunds

All sales are final. Because NutraNova products are consumable dietary supplements, we are unable to accept returns or issue refunds once an order has been delivered, except in the following cases:

  • You received the wrong item;

  • Your item arrived damaged or defective; or

  • Your order was lost in transit.

To report one of the issues above, contact us at support@spacewardmm.com within 15 days of delivery with your order number, a description of the issue, and photos where applicable. Approved claims will be resolved via replacement or refund, at our discretion.

6. Intellectual Property

All content on the Site — including the NutraNova name, logo, product names, label designs, graphics, text, and images — is the property of Spaceward LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.

7. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms;

  • Attempt to gain unauthorized access to the Site, its systems, or related networks;

  • Interfere with or disrupt the Site's operation;

  • Use automated means (bots, scrapers) to access the Site without our permission;

  • Misrepresent your identity or affiliation with any person or entity.

8. Reviews and User Content

If we provide a means for you to submit reviews, testimonials, or other content, you grant NutraNova a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, and display that content in connection with promoting NutraNova. You represent that any content you submit is your own and does not violate any third-party rights.

9. Third-Party Links

The Site may contain links to third-party websites. NutraNova does not control and is not responsible for the content, privacy practices, or terms of any third-party sites.

10. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT PRODUCTS WILL MEET YOUR EXPECTATIONS OR THAT ANY SPECIFIC RESULTS WILL BE ACHIEVED FROM USE.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SPACEWARD LLC, ITS OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR PURCHASE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless Spaceward LLC and NutraNova from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, or your use of any product in a manner inconsistent with its labeling and instructions.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.

Agreement to Arbitrate. You and NutraNova agree that any dispute, claim, or controversy arising out of or relating to these Terms, your purchase, or your use of the Site (a "Dispute") will be resolved through binding individual arbitration rather than in court, except as set forth below.

Informal Resolution First. Before filing for arbitration, you agree to contact us at support@spacewardmm.com and attempt in good faith to resolve the Dispute informally for at least 30 days.

Arbitration Procedure. If a Dispute is not resolved informally, it will be settled by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, before a single arbitrator. Judgment on the arbitration award may be entered in any court of competent jurisdiction. Arbitration will be held in Broomfield County, Colorado, or another mutually agreed location, or may be conducted remotely/via written submissions where permitted by AAA rules.

Class Action Waiver. YOU AND NUTRANOVA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class or representative proceeding.

Small Claims Carve-Out. Either party may instead bring an individual action in small claims court, if the claim qualifies.

Costs. Arbitration fees and costs will be allocated in accordance with the AAA's Consumer Arbitration Rules, which are designed to keep the cost of arbitration reasonable for consumers (including a capped consumer filing fee and hardship waivers where available). NutraNova will bear any additional administrative or arbitrator fees required under those rules beyond the standard consumer filing fee.

Severability of This Section. If the class action waiver is found unenforceable as to a particular Dispute, that Dispute will proceed in court rather than in arbitration; the remainder of this arbitration provision will otherwise remain in effect.

14. Changes to These Terms

We may update these Terms at any time. Changes are effective upon posting to the Site. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

15. Termination

We reserve the right to suspend or terminate your access to the Site at our discretion, including for violation of these Terms.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

17. Contact Us

Questions about these Terms can be directed to:

Spaceward LLC / NutraNova
401 Interlocken Blvd Apt 3217, Broomfield, CO 80021
support@spacewardmm.com