Effective Date: 07/14/2026
Last Updated: 10/19/2026

This Privacy Policy explains how Spaceward LLC, operating as NutraNova ("NutraNova," "we," "us," or "our"), collects, uses, shares, and protects information when you visit www.nutranova.shop (the "Site") or make a purchase. This Policy should be read alongside our Terms of Service.

1. Information We Collect

Information you provide directly:

• Name, email address, shipping and billing address, and phone number when you place an order or contact us

• Payment information (processed directly by our payment processor — we do not store full payment card numbers)

• Information you submit when signing up for our newsletter, entering a giveaway, or contacting customer support

• Any content you voluntarily submit, such as product reviews

Information collected automatically:

• IP address, browser type, device information, and general location (city/region level)

• Pages viewed, time spent on the Site, links clicked, and referring/exit pages

• Information collected via cookies and similar tracking technologies (see Section 2)

2. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Site functionality — remembering your cart, login state, and preferences

• Analytics — understanding how visitors use the Site, via tools such as Google Analytics

• Advertising — showing you relevant NutraNova ads on other platforms and measuring ad performance, via tools such as the Meta (Facebook/Instagram) Pixel and TikTok Pixel

These advertising tools may collect information about your browsing activity on our Site and use it to show you NutraNova ads elsewhere, and may share limited data (such as your email in hashed form, for ad-matching purposes) with the ad platform.

Your choices: You can control cookies through your browser settings, and can opt out of interest-based advertising through tools like the Digital Advertising Alliance opt-out page or individual platform settings (Google Ads Settings, Meta Ad Preferences, TikTok Ad Preferences). In regions where consent is required, a cookie banner appears on your first visit, where you can accept, decline, or choose which types of cookies to allow.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sharing necessary details with our fulfillment partner

• Communicate with you about your order (confirmations, shipping updates, support)

• Send marketing emails, promotions, and product updates — only if you've opted in (see Section 4)

• Personalize and improve the Site and your shopping experience

• Analyze Site traffic and measure the performance of our marketing

• Detect and prevent fraud, abuse, or security issues

• Comply with legal obligations

4. Email Marketing

If you subscribe to our newsletter, enter a giveaway, or opt in at checkout, we'll add your email to our marketing lists, managed through Mailchimp and Shopify. You can unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us at support@spacewardmm.com. Transactional emails (order confirmations, shipping notices) are sent regardless of marketing opt-in status, as they're necessary to fulfill your order.

5. How We Share Your Information

We share information with:

• Service providers who perform functions on our behalf, including order fulfillment, payment processing, email marketing (Mailchimp, Shopify), website hosting (Shopify), and customer support tools

• Analytics and advertising partners (e.g. Google, Meta, TikTok), for the purposes described in Section 2

• Legal and safety purposes — if required by law, subpoena, or legal process, or to protect the rights, property, or safety of NutraNova, our customers, or others

• Business transfers — if NutraNova or Spaceward LLC is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction

We do not sell your personal information to third parties for their own independent marketing purposes. (See Section 7 for what this means under California law specifically, since "sale" and "sharing" are defined broadly there.)

6. International Visitors and Data Transfers

NutraNova is based in the United States, and information we collect is generally processed and stored in the U.S. If you are visiting from outside the U.S. (including the EU, UK, or Canada) or placing an international order, your information will be transferred to and processed in the United States, which may not have the same data protection laws as your home country.

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the GDPR/UK GDPR, including the right to access, correct, delete, or restrict processing of your personal data, object to certain processing (including direct marketing), and data portability. To exercise these rights, contact us at support@spacewardmm.com.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Know what personal information we've collected about you and why

• Request deletion of your personal information

• Correct inaccurate personal information

• Opt out of the "sale" or "sharing" of your personal information — note that under California law, allowing ad platforms (like Meta or TikTok) to use cookies for interest-based advertising can itself count as "sharing," even though no money changes hands

• Non-discrimination for exercising these rights

To exercise these rights, contact us at support@spacewardmm.com. You can also opt out of the "sale" or "sharing" of your personal information on our Your Privacy Choices page. We honor the Global Privacy Control (GPC) signal as an opt-out request for the browser or device that sends it.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy — including maintaining order records for accounting/tax purposes, and marketing data until you unsubscribe or request deletion.

9. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Site is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us at support@spacewardmm.com and we will delete it.

11. Third-Party Links

The Site may link to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective upon posting to the Site, with the "Last Updated" date revised accordingly.

13. Contact Us

Questions about this Privacy Policy or your personal information can be directed to:

Spaceward LLC / NutraNova
401 Interlocken Blvd Apt 3217, Broomfield, CO 80021
support@spacewardmm.com